Terms


Scope

These are the terms and conditions (“Terms”) that govern the relationship between you, our customer (referred to as “you” in these terms) and www.indiaevisa.org Visa Service, (“www.indiaevisa.org”) for provision of service by www.indiaevisa.org. If you are a consumer within the meaning of any local or federal law (“Consumer”), then additional rights may be available to you and will be specified in this document. If you are not a Consumer, you hereby confirm that you have authority to bind any business on whose behalf you seek to purchase services. All main applicants, who are filling in their own e-Tourist Visa, e-Business or e-Medical application form will be referred to as “the applicant”. When using the terms “we”, “our”, “us”, we refer to www.indiaevisa.org These Terms are subject to change without prior notice, except that the Terms in force at the time you place or modify an order will govern the order in question. The primary services provided by www.indiaevisa.org are to help you in obtaining travel visas and other travel documentation. We describe documents and forms you generally need to provide to achieve these aims and then submit these documents and forms duly completed by you, to the authorities or appropriate bodies. For the avoidance of doubt, if we provide services to you, you are our customer and these Terms apply. If we refer you to any other service provider, you take responsibility for reviewing any services provided and that service provider’s terms and conditions will apply for their services. We do not accept any liability for third party services and these Terms will not apply to those third party services. Our order process allows you to check and amend any errors before submitting your order to us. After you place an order, you will receive an e-mail from us acknowledging that we have received your order. If your order appears to be correct, we will notify you that we have accepted your order and begun work on it. The contract between us will only be formed when we send you this acceptance email. These Terms apply to any offer and any agreement between you and www.indiaevisa.org and to the provision of any service provided to you by or on behalf of www.indiaevisa.org in respect of, but not limited to, the processing of visas, passports and/or documents for you or on your behalf. Some Terms may refer to an issuing authority, which is the body being an embassy, consulate or other agency that issue or supply the documents requested by you.

Submission of documentation

By submitting one or more requests to process one or more visas to us, you accept these Terms. Once your request(s) has/have been made to us, we shall send to the e-mail address provided by you an email with the specific conditions of the visa requested, such as the type of visa, destination and time frame. We reserve the right to refuse, in our total discretion, to handle any application at any time and no reason need be given.

Obtaining the visa

The issue of a visa depends exclusively on the issuing authority. Immigration officials in each country have the final decision to admit entry into the country or region, even when all of the stipulated requirements have been met. We do not guarantee that the issuing authority will issue the visa in a timely manner and within the specified time frame; therefore, our fees will be collected for the completion of procedures required for this issue. Non-refundable fares or reservations must not be purchased until all visas have been obtained.

Fees

The fees for www.indiaevisa.org services shall be those specified on the website, including any indirect taxes, if applicable, that are applicable to the fees, and other charges and fees charged by an issuing authority or any courier or delivery service, all of which must be paid by you. Once a travel visa application is processed, we have a strict no-refund policy. However we will provide a refund under our 100% approval guarantee if your visa application is rejected.

Warnings and Liability

The issuing authority will make the final determination as to the type of visa, how quickly it will be issued and for what duration it will be issued. Prior to approval, the issuing authority may ask for additional documentation. The issuing authority may reject any visa, passport or other travel document application for any reason and may not provide a reason for the rejection. We cannot make any guarantee or assurances that any issuing authority will issue any document. We cannot guarantee the time required for an issuing authority to grant or reject an application. Issuing authorities may choose to grant a different type of travel document than that which the applicant has requested which may impact the purpose, validity or number of entries. As a result, non-refundable tickets or reservations should not be purchased until all the required travel documents for your trip have been secured. www.indiaevisa.org reserves the right to prioritize processing requests according to the travel dates provided. Ourservice fees are assessed for taking reasonable actions to foster the issuance of a requested travel documents.

www.indiaevisa.org will use its best endeavors to process applications for visas, passports and/or documents at the client’s request. However, we shall not be held responsible for, nor will accept any liability for, the actions of any consulate, embassy, or passport office in delaying or not issuing such applications for any reason whatsoever. In addition, www.indiaevisa.org shall not be held responsible for expense and/or delay arising from or in connection with: (a) incomplete application forms or (b) incorrectly or falsely completed application forms or (c) inaccurate or incomplete supporting documentation. Any expense or cost incurred by the client due to these delays or non-issuances shall not be the responsibility of, nor shall any charges be levied upon www.indiaevisa.org